PRIVACY POLICY
Date of last update : 18/11/2020
Welcome and Catering Organization, a company registered in the Monacos Trade and Industry Register under the number 98P05531 and whose head office is located at 15, rue Princesse Antoinette, l’Hirondelle – 4th floor – 98000 MONACO, wishes to inform you of the measures implemented in order to protect your personal data and your privacy in accordance with the legislation in force and more particularly with the provisions of the law of January 6, 1978 called “Informatique et libertés” amended, the European regulation 2016/679 as well as the recommendations issued by the CNIL (hereinafter “the Legislation in force”).
In application of the Legislation in force, you have a right of access, opposition, rectification, deletion, portability and limitation of the processing of your personal data. You also have the right to define directives concerning the fate of your personal data after your death. These rights can be exercised by post at the following address:
Welcome and Catering Organization 15, rue Princesse Antoinette, l’Hirondelle – 4ème étage – 98000 MONACO
Please include a copy of your identification (which will not be retained by Welcome and Catering Organization and may be destroyed or returned to you at your convenience). You have the right to lodge a complaint with the CNIL if you consider that we do not respect the applicable regulations regarding personal data.
As the person in charge of the treatment of your personal data, Welcome and Catering Organization wishes to answer your concerns about the confidentiality of the information that you transmit to us by all means of communication in particular: www.leplantclub.com website and social networks (hereafter “the Channels of Communication”).
When you communicate your personal data to us, you authorize us to use them, to keep them and, if necessary, to transmit them to our partners when the treatment of your requests requires it. By providing us with personal data via the Communication Channels, you agree to this policy. Our policy is subject to change in order to take into account changes in the legislation in force regarding personal data. We will keep you informed of any changes made.
PERSONAL DATA TRANSMITTED TO WELCOME AND CATERING ORGANIZATION
This is information concerning you as a natural person that you have voluntarily communicated to Welcome and Catering Organization via the various Channels of Communication and which is essential to the processing of your order (such as your name, first name, e-mail address, telephone number, postal address). The information collected is subject to a computer processing intended to allow Welcome and Catering Organization to process your requests, orders, as well as to offer you and inform you about our products. They are thus used for purposes of loyalty, management and statistical analysis. The Customer’s personal data are kept for the time strictly necessary to achieve the purposes of each of the treatments envisaged by Welcome and Catering Organization.
We inform you that the information that must be obligatorily provided to Welcome and Catering Organization is marked visibly with an asterisk on our website (hereinafter “the Site”). Information not marked with an asterisk is optional. This information is essential to process your orders.
DATA RELATING TO YOUR NAVIGATION ON THE SITE (COOKIES)
When you browse the Welcome and Catering Organization website, temporary cookies may be stored on your computer.
What is a cookie?
A “cookie”, or tracker, is a text file that allows Welcome and Catering Organization to identify the device in which it is stored during the time the cookie is valid or stored. During your navigation on the Site, Welcome and Catering Organization can record, in a dedicated space on the hard disk of your device (computer, tablet or smartphone), one or more “cookie” through the web browser you use and according to the parameters you have selected on it regarding cookies.
This information includes: – The type of Internet browser you use; – The type of operating system and device you use to access the Service; – The domain name of your Internet service provider; – The Internet page from which you came; – The country of residence and your language; – The pages and options that you visit and access on our Site.
During your first visit to our Site, when Welcome and Catering Organization will consider placing a cookie on your device, an information banner will appear at the bottom of the page. By continuing your navigation on the Site after having clicked on “I accept”, you expressly agree that Welcome and Catering Organization may place cookies on your device (cookies related to targeted advertising operations, certain audience measurement cookies, cookies from social networks generated in particular by their share buttons when they collect personal data). If you continue to browse the site, cookies may be placed on your computer. The banner will remain displayed as long as the person has not continued browsing, that is to say, as long as he or she has not gone to another page of the Site or has not clicked on an element of the Site. If you do not wish to accept all or part of the cookies, we recommend that you click on the “Learn more” link on the banner, and follow the detailed instructions allowing you to refuse them.
Cookies do not generate or transmit computer viruses that may infect your device; they are readable and recognizable only by their issuer.
You have the possibility to modify the parameters relating to cookies at any time. Below you will find information about cookies and the different ways to manage cookie-related settings on your browser.
The period of validity of the consent to the deposit of Cookies is 13 months. At the end of this period, we will ask for your consent again.
If you wish to find out more about cookies and their use, you can consult the file of the Commission Nationale de l’Informatique et des Libertés at the following address: www.cnil.fr, under the heading “Cookies: the tools to control them”.
Cookies on the Site
Welcome and Catering Organization may use the following types of cookies (banner at the bottom of the page): - Cookies for session management – Cookies for audience measurement (statistical cookies) – Cookies required for certain optional features – Cookies related to targeted advertising – Cookies from social networks generated in particular by their share buttons when they collect personal data.
Session management cookies are essential for the proper functioning of the Site. Refusing them may result in a slowdown and/or malfunction of the Site.
By analyzing the way you use the Site, Welcome and Catering Organization can offer you a better navigation in order to respond appropriately to your expectations and also identify any problems you encounter in order to provide quick solutions.
You have the possibility to simply oppose to cookies via the procedures detailed in c) below.
Welcome and Catering Organization is likely to integrate on its Site computer applications of third parties allowing you to share contents of the Site with other people. This is in particular the case of the “Share” or “Like” button on Facebook and Instagram. The social network concerned is then likely to identify you and to record cookies on your devices. We invite you to consult their privacy policy.
Your choices regarding cookies
You have the possibility to modify at any time the parameters of your internet browser in order to accept, set or, on the contrary, refuse cookies. You have several options: accept all cookies, be notified when a cookie is stored, or systematically refuse all cookies.
Welcome and Catering Organization informs you that disabling session or feature cookies may prevent you from viewing the Site. As such, Welcome and Catering Organization could not be held responsible in case of degraded functioning of our services related to the settings you have chosen.
Each internet browser offers different configuration methods to manage cookies. Generally speaking, they are described in the help menu of each browser. If you are using a different type or version of browser than those listed below, please consult the “Help” menu of your browser.
You are using Safari 5.0 (on computer) :
Choose Safari, then Preferences and click on “Security”. In the “Accept Cookies” section, indicate if and when Safari should accept cookies from websites. For an explanation of the options available to you, click on the help button “? ». If you have set Safari to always block cookies, you may need to temporarily accept cookies to open a page. Repeat the above steps, selecting “Always. When you are finished with the page, turn off cookies again and delete the cookies from the page. For more information, you can visit the following page : http://support.apple.com/kb/ht1677?viewlocale=fr_FR
You use Safari on iOS (tablets and smartphones) :
Open the “Settings” application and choose “Safari”; In the “Privacy” section go to “Accept cookies”; Set your privacy settings. For more information, please see the following page: http://support.apple.com/kb/ht1677?viewlocale=fr_FR
You use Google Chrome :
Choose the “Settings” menu; Click on “Show advanced settings” and go to the “Privacy” paragraph. Click on “Content Settings”. Select “Block cookies and data from third-party sites” to block cookies. For more information, please see the following page: https://support.google.com/chrome/answer/95647?hl=fr
You are using Mozilla Firefox :
Click on ” Menu ” then ” Options “. Select the “Privacy” icon. In the History area, for the “Retention Rules” option, select “Use Custom Settings for History”. Check the “Accept Cookies” box to enable cookies, or uncheck it to disable them. If you are having trouble with cookies, make sure the “Accept third-party cookies” option is not set to “Never”. Choose how long cookies will be kept by selecting one of the 3 options (a), (b) or (c) below: (a) “their expiration”: Each cookie will be deleted on its expiration date, date set by the site issuing the cookie. (b) “closing Firefox”: Cookies stored on your computer will be deleted when you close the Firefox browser window. (c) “Ask me each time”: a warning will be displayed each time a website wishes to save a cookie, asking you whether or not you accept it. Click OK to close the “Options” window and confirm your choices. For more information, please see the following page: https://support.mozilla.org/fr/products/firefox/privacy-and-security/cookies
You are using Internet Explorer 8.0 and above :
Go to the “Tools” menu and select “Internet Option”. Click on the “Privacy” tab. Use the slider to select the desired level of privacy: up to “Block all cookies” to block all cookies, or down to “Accept all cookies” to accept all cookies. For more information, please see the following page: http://windows.microsoft.com/fr-fr/internet-explorer/delete-manage-cookies
You are using Androïd :
Tap on the top right key. Select “Settings” then “Privacy and Security”. Define the privacy settings you want to apply.
For what purposes is your data collected?
– When you contact Welcome and Catering Organization through the various Communication Channels mentioned above, your personal data may be collected for the following purposes: The provision of an access to the Site and an access to your dedicated customer area to allow you, in particular, to consult and follow your orders; The execution of the orders that you made on the Site (in particular the follow-up and the return of the products as well as the possible complaints); The sending of information letters (newsletters) and any other documentation (brochures in particular) that you requested; To answer your questions; To inform you of new similar jewels likely to interest you; More generally, the respect of the legal, regulatory, accounting and fiscal obligations of Welcome and Catering Organization; To treat the requests and the complaints made by you on the orders. Solicit you for marketing operations – Your data may also be used for commercial purposes: Management of any subscription and unsubscription to newsletters at your request; Communication of information relating to Welcome and Catering Organization and its partners: news, products and services, commercial prospecting and personalized offers. How and for how long?
Securing your data
As responsible for the processing of your personal data, Welcome and Catering Organization implements all technical and organizational measures necessary to respect the protection of your personal data.
How long your data will be kept
We store this information for a period of time that is proportionate and necessary for the purpose for which we process it and in any case for the time necessary to meet a legal or regulatory obligation. The data is kept for a period not exceeding the time necessary for the following purposes: - Newsletter: your data will be kept for as long as your subscription is active. You can end it at any time by unsubscribing in the link that will be indicated. - Execution of an order: the data necessary to process your request will be kept for a maximum period of three years from your last order or our last contact. - Commercial offers: your data will be kept for as long as you agree to receive our commercial offers. You can refuse them at any time by unsubscribing in the link that will be indicated.
For which recipients?
Welcome and Catering Organization and its partners: We would like to inform you that in order to allow the execution of the purposes mentioned in point III above, your data may be processed by technical service providers (IT, hosting, email distribution, maintenance, online payment provider etc.), which are located within the European Union.
Non-partner third parties: Welcome and Catering Organization undertakes not to transfer or sell your personal data to non-partner third parties. We do not disclose any personal data to agencies or companies for marketing or commercial purposes. If the law, an authority (for example the tax authorities or the CNIL) or a judge should force Welcome and Catering Organization to communicate personal data concerning you, Welcome and Catering Organization undertakes, as far as possible, to inform you (except if Welcome and Catering Organization is not authorized to do so, in particular in view of the legal or judicial obligations which could be incumbent upon it).
How do the links on the Sites referring to other sites affect me?
We may from time to time place links on our Site to other websites and applications operated by third parties. These links are provided solely as a convenience to you and are intended to add value to your visit. However, by including these links, we have no control over these websites and applications, which are independent from Welcome and Catering Organization and have separate privacy policies. When you leave our Site, please be aware that our policies no longer apply. Therefore, we will not be responsible for the accuracy, appropriateness, availability, reliability, copyright compliance, legality or decency of the material contained in third party websites and applications linked to our Site. We strongly encourage you to review the terms, conditions and privacy policies of any third party websites and applications before using their sites.
How can you access, update or delete information in “your space”?
To modify one or more personal data entered in your customer area, please contact your advisor and/or send your request to the following email address: francotibs@monaco.mc.
What if you have further questions about Welcome and Catering Organization’s Privacy and Cookie Policy?
If you have any questions or concerns about this Privacy and Cookie Policy, you can contact us at the following email address francotibs@monaco.mc or by sending us a letter to the following address:
Welcome and Catering Organization
15, rue Princesse Antoinette, l’Hirondelle – 4ème étage
98000 MONACO
